Welcome to ASCEND
Your loyalty means the world to us, which is why we'd like to reward you for taking advantage of BoundlessMiles services. Beyond our standard set of benefits, further ones await - such as priority support, service fee reductions, and more.
Loyalty Levels
ASCEND consists of three loyalty levels - each designed to reward you for your trust and continued business. Your ASCEND Loyalty Level is determined by your yearly BoundlessMiles spend across our services; additional fees (such as sales tax) will not be considered and only the amount spent on our services provided to the primary ASCEND member as well as their immediate family will qualify.
ASCEND Loyalty Level |
Required Spend Amount |
Adventurer |
$1,500 USD each year |
Explorer |
$3,500 USD each year |
Voyager |
$7,500 USD each year |
Loyalty Benefits
Service Fee Reduction
As you take advantage of our services frequently, it only makes sense to offer you a service fee reduction; valid for BoundlessMiles services requested by the primary ASCEND member for themselves or their immediate family. Any additional fees (such as sales tax) are not eligible for a reduction.
The Service Fee Reduction is valid only on
Award Flight Inquiry & Booking,
Miles & Points Consulting, and
Ancillary Services. Not valid towards any other service and not combinable with any other discount, offer, or promotion.
ASCEND Loyalty Level |
Service Fee Reduction |
Adventurer |
7% |
Explorer |
12% |
Voyager |
15% |
Modification & Cancel Service Fee Waiver
Modifications made simple - we'll waive your modification or cancel service fee depending on your loyalty level. Note this benefit only applies to BoundlessMiles service fees; the airline/frequent flyer program may still require a change or cancel/redeposit fee.
ASCEND Loyalty Level |
Service Fee Waiver Details |
Adventurer |
one modification service fee & one cancel service fee waived each month |
Explorer |
three modification service fees & three cancel service fees waived each month |
Voyager |
all modification & cancel service fees waived |
Miles & Points Consulting
As you redeem lots of airline frequent flyer miles and credit card rewards points, we want to ensure you're also earning them rapidly and through the most advantageous methods, which is why we're delighted to offer you a few complimentary consulting session hours.
ASCEND Loyalty Level |
Complimentary Consulting Session Hours |
Adventurer |
6 hours each year |
Explorer |
12 hours each year |
Voyager |
20 hours each year |
Priority Support
We'll give you access to a special email address and phone number that'll link you directly to our experts who are always available for any inquiries you may have; you're guaranteed a quick response.
ASCEND Loyalty Level |
Guaranteed Response Time |
Adventurer |
within 16 hours |
Explorer |
within 10 hours |
Voyager |
within 4 hours |
Benefits Application
Any benefits earned will be applied automatically towards your next inquiry/service, as applicable. If you'd like to apply your benefits towards travel for your immediate family, you must submit the service inquiry yourself. Always provide your name, email, and ASCEND ID with every inquiry.
Retrieve your current loyalty level and applicable benefits.
ASCEND Terms & Conditions
By becoming a member of and taking part in BoundlessMiles ASCEND, you agree to all details, spend requirements, notices, and terms & conditions mentioned on this specific page and throughout our website.
- all BoundlessMiles spend earned towards ASCEND loyalty levels and benefits will reset to zero on the first of January every year; in order to (re-)qualify for a loyalty level, you will need to meet the required spend amount every year
- every $1 USD spent on BoundlessMiles services will qualify towards ASCEND loyalty levels and benefits; spend on any additional fees (such as sales tax) will not be considered; qualifying spend is available only for personal travel
- spend towards ASCEND loyalty levels and benefits will only qualify for our services provided to the primary ASCEND member as well as their immediate family (if you request and pay for a service for anyone else, it will not qualify towards your loyalty level or benefits)
- any earned benefits are to be exclusively redeemed by the primary ASCEND member for themselves or their immediate family; these benefits must be redeemed within the same month or year they were issued and do not rollover if unused
- the ASCEND loyalty program and associated benefits are currently available for personal travel only; get in touch with us if you're looking for any Business Solutions
- BoundlessMiles reserves the right to modify any ASCEND benefit(s), spend requirement(s), terms & conditions, or to terminate the ASCEND loyalty program, at any time without prior notice
- we cannot be held liable or take responsibility if on certain occasions or due to specific reasons, we are unable to deliver or provide any ASCEND benefit
- if we, in our sole discretion, determine that you have engaged in abuse, misuse, or fraud in any way (or that you intend to do so) in connection with BoundlessMiles ASCEND or any BoundlessMiles service, we'll cancel your membership and any associated benefits; you'll also be prohibited from taking advantage of any of our services